Terms & Conditions
About These Terms
These Terms & Conditions apply to the use of The Private Nanny Co. website and the nanny introduction and placement services provided by The Private Nanny Co.
By using our website, registering as a nanny, booking a consultation or engaging our services, you agree to these Terms & Conditions where applicable.
The Private Nanny Co. provides a nanny introduction and placement service connecting families with professional nannies and childcare professionals.
Our Services
The Private Nanny Co. provides a recruitment and introduction service designed to connect families with nannies and childcare professionals who may be suitable for their requirements.
We take reasonable steps to assess candidates and facilitate appropriate introductions. However, the final decision to engage or employ a nanny remains with the family, and the final decision to accept a position remains with the nanny.
Unless otherwise agreed in writing, any employment relationship is directly between the family and the nanny. The Private Nanny Co. is not the employer of nannies introduced through our service.
Family Responsibilities
Families are responsible for providing accurate and complete information about their childcare requirements, household and the role being offered.
Families are responsible for making the final decision when engaging a nanny and for ensuring that appropriate employment arrangements are put in place, including a written employment contract, salary arrangements, tax and National Insurance obligations, holiday entitlement and any other applicable employment requirements.
Families should satisfy themselves that the nanny they choose is suitable for their individual circumstances before employment begins.
Nanny Responsibilities
Nannies are responsible for providing accurate and complete information about their experience, qualifications, employment history, availability and suitability for childcare roles.
Nannies must inform The Private Nanny Co. if any information provided during registration or the placement process changes or is no longer accurate.
Nannies are responsible for providing any requested documentation, references and evidence of relevant checks or qualifications. Any information or documentation provided must be genuine, current and accurate.
Nannies remain responsible for deciding whether a role is suitable for them and for reviewing and agreeing their employment terms directly with the family before accepting a position.
Candidate Checks and References
The Private Nanny Co. may carry out or request relevant checks as part of the registration and placement process. These may include identity checks, employment history, references, qualifications, right-to-work documentation, DBS status and relevant childcare certifications.
While we take reasonable steps to verify information provided to us, no screening or checking process can guarantee a candidate’s future conduct or suitability in every circumstance.
Families remain responsible for making their own final assessment and decision before employing a nanny.
Placement Fees and Payment
Any fees payable by families for The Private Nanny Co.’s services will be communicated clearly before the placement process begins.
Fees, payment terms and any applicable replacement or refund provisions will be set out in the relevant agreement provided to the family.
A family must not employ or otherwise engage a nanny introduced by The Private Nanny Co. without notifying the agency and paying any applicable placement fee in accordance with the agreed terms.
Introductions and Placements
Any nanny introduced to a family by The Private Nanny Co. will be considered an introduction made by the agency.
If a family subsequently employs or engages a nanny introduced by The Private Nanny Co., whether directly or indirectly, the family must notify us and any applicable placement fee will become payable in accordance with the agreed terms.
Families should not pass a nanny’s details to another person or family without the prior consent of The Private Nanny Co.
Cancellations and Charges
Families and nannies should notify The Private Nanny Co. as soon as possible if their circumstances, availability or requirements change during the recruitment or placement process.
Consultation appointments should be cancelled or rescheduled with as much notice as reasonably possible.
Any cancellation, replacement or refund terms relating to a confirmed placement will be governed by the agreement provided to the family.
Limitations of Liability
The Private Nanny Co. takes reasonable care when providing its introduction and placement services. However, we cannot guarantee that any particular introduction will result in a successful placement or that a placement will continue for any particular length of time.
The Private Nanny Co. is not responsible for the acts, omissions or conduct of families or nannies following an introduction or placement, except where liability cannot legally be excluded or limited.
Nothing in these Terms & Conditions excludes or limits any liability that cannot be excluded or limited under applicable law.
Website Use
The information provided on The Private Nanny Co. website is for general information about our services.
We aim to keep the information on our website accurate and up to date, but we cannot guarantee that all information will always be complete, accurate or current.
You must not misuse our website, attempt to gain unauthorised access to it, or use its content for unlawful purposes.
Intellectual Property
All content on The Private Nanny Co. website, including text, branding, logos, graphics and other materials, is owned by or licensed to The Private Nanny Co. unless otherwise stated.
You may view and use the website for personal purposes, but you must not copy, reproduce, distribute or commercially use our content without prior written permission.
Privacy and Data Protection
We handle personal information in accordance with applicable data protection law and our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and protect personal information provided by families, nannies and visitors to our website.
By providing personal information to us, you acknowledge that it will be handled as described in our Privacy Policy.
Changes to The Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or legal requirements. Any updated terms will be published on this page.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these terms will be subject to the jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms & Conditions or our services, please contact us:
The Private Nanny Co.
Email: info@theprivatenannyco.com
Last updated: 30 September 2026