Privacy Policy
About Us
The Private Nanny Co. is a private nanny agency connecting families with professional nannies and childcare professionals.
We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using our website, registering as a nanny, booking a consultation or contacting us.
Information We Collect
We may collect personal information that you provide directly to us when you use our website, register as a nanny, book a consultation or contact us.
This may include your name, email address, telephone number, location, childcare experience, qualifications, employment preferences, availability, CV and information relating to relevant childcare checks and certifications.
For families, we may also collect information about your childcare requirements, preferred working arrangements and other information you choose to provide during the consultation and placement process.
How We Use Your Information
We use the information we collect to provide and manage our nanny placement services, respond to enquiries, arrange consultations and communicate with you throughout the registration and placement process.
We may also use your information to assess suitability for nanny roles, match nannies with families, verify relevant qualifications and checks, and maintain appropriate business records.
We will only use your personal information where we have a lawful basis to do so and will not sell your personal information to third parties.
Sharing Your Information
We may share relevant personal information with families or nannies where necessary as part of the introduction and placement process.
We may also use trusted service providers to support the operation of our business, such as website, scheduling, communication and administrative services. Where personal information is shared, we take appropriate steps to ensure it is handled securely and only for the intended purpose.
We will not sell or rent your personal information to third parties.
How We Store and Protect Your Information
We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss, misuse or disclosure.
We retain personal information only for as long as necessary for the purposes for which it was collected, including to meet any legal, accounting or regulatory requirements. When information is no longer required, it will be securely deleted or disposed of.
Your Rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to the information we hold about you, ask us to correct inaccurate information, request deletion of your information in certain circumstances, restrict or object to certain uses of your information, and request a copy of certain information in a portable format.
Where we rely on your consent to process your personal information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at info@theprivatenannyco.com.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site and improve the user experience.
Some cookies may be provided by third-party services used on our website. Where required, you will be given the opportunity to manage your cookie preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we handle personal information. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or would like to exercise your data protection rights, please contact us:
The Private Nanny Co.
Email: info@theprivatenannyco.com
Last updated: 30 September 2026